Frequently Asked Questions
What is HVAC?
HVAC stands for “heating, ventilation, and air conditioning.” It’s the central system used to provide heating and cooling to buildings.
Why is regular maintenance important?
Regular maintenance is crucial because it keeps your HVAC system running smoothly, and prevents costly repairs, saving you money in the long run.
Are all HVAC filters the same?
No. Filters for residential spaces are generally smaller than larger ones used in commercial buildings like businesses and hospitals. Choosing the right air filter has an important impact on your air quality. We’ll help you find the right one for your space.
Can indoor air be hazardous to your health?
Indoor air can sometimes be hazardous to your health if it contains harmful pollutants like carbon monoxide and mold. Luckily, Stephens & Company A/C & Heating, LLC has the tools, knowledge, and skill to identify any potential contaminants. We can also install an air quality monitor so you can ensure that your air stays fresh and clean.
How can I eliminate indoor odors?
Working ventilation is essential for ridding your home or property of unwanted odors. Check out our air vent cleaning services to ensure you have the cleanest, best working air vents around.
How do I choose the right humidifier?
The right humidifier for you depends on your needs. There are many different humidifier types, including cool mist, warm mist, ultrasonic, evaporative, and vaporizers. Consult with one of our professionals for recommendations on the right humidifier for you.
How often should I check my air filter?
You should be checking your air filter about every 30 days. For best results, arrange regular check-ups with us to make maintenance a breeze.
How often should I clean my air filter?
Generally, you should clean your home air filter about every 90 days. This timeframe can vary depending on the number of residents or pets. We recommend scheduling regular cleanings to keep your filter immaculate and your mind at ease. Residential air filters should be cleaned every 20-45 days, depending on the amount of foot traffic the building receives.
Should I have my air ducts cleaned?
Yes. Clogged air ducts can lead to shortness of breath, poor air quality, and erratic temperatures. Regular cleanings will keep these problems at bay and ensure you always have clean air.
What size heating and air conditioning system do I need?
The size of the HVAC system you need depends on the type of property you have (residential or commercial) and your individual needs. Schedule a free consultation with Stephens & Company A/C & Heating, LLC for insight on what your property requires.
Why is the temperature uneven in my property?
Clogged air ducts, a draft, a broken HVAC system—these are all possible causes of fluctuating temperatures. Schedule an assessment with Stephens & Company A/C & Heating, LLC to learn what’s troubling your HVAC system.
How is the efficiency of heating and cooling equipment measured?
We use multiple systems to determine the efficiency of your HVAC equipment. We employ everything from the EER (Energy Efficiency Ratio) to the MERV (Minimum Efficiency Reporting Value). Call us now to learn more.
How much does a replacement system cost?
The total cost can depend on the size of the system needing replacement. Call us now at (504) 828-7373 for a free quote or estimate, or to schedule a consultation session.